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Community Policing


The Islamabad Police Department has developed a community-oriented policing service that uses a synergistic approach to meeting the safety and security needs of the community we serve. Our goal is to be more accessible to, and accepted by, our community, while providing more efficient and effective services.

Definition of Community Policing

Community policing is a philosophy that guides police management style and operational strategies. It emphasizes establishment of police-community partnerships and a problem-solving approach that is responsive to the needs of the community.

One of the major objectives of community policing efforts is to establish an active partnership between the police and the community that can analyze problems and design and help implement solutions and services that are truly community-based. This requires the police to make a conscious effort to create an atmosphere in which community partners actively and willingly co-operate with the police.

Characteristics of Community Policing

Community policing is service oriented, promoting the concept of community as client, and police as provider. The needs of the client become the goals of the provider in delivering professional, client-centered service that is effective, efficient, and accountable.

Community policing is a partnership whose objective is to determine community needs and policing priorities, and to promote police accountability and effectiveness. Consultation with the community, through community police forums is of critical importance. But community policing forums are not the only means of consultation; other channels may also be developed and should include the participation of all stakeholders. Surveys, interviews, workshops, community profiles, and other methods can help identify community needs.

Community policing is effective at problem solving. Actual and potential causes of crime and conflict within the campus community can be jointly identified and analyzed with the results guiding development of measures that address the problems in the short-, medium, and long-term. Problem solving also involves conflict resolution and other creative methods to address service delivery and police-community relations problems.

Community policing is an agent of empowerment, creating a sense of joint responsibility and a joint capacity for addressing issues of concern to the campus community and police personnel. This will require training about community policing so everyone has a constructive role. In community policing, accountability is achieved by making the provider responsible to the client; creating mechanisms through which the police are accountable for addressing the needs and concerns of the community they serve.

Principles of Community Policing

Strategies for Community Policing at Islamabad Police

Participation by all members of the Police Department in community policing and problem solving initiatives.

Commitment from police managers and supervisors to develop new skills through training that incorporates problem solving, networking, mediation, facilitation, conflict resolution, and community involvement.

Encouragement for police officers to assume responsibility for addressing safety and security problems within their areas of responsibility; to promote initiative, creativity, and pride in achievement; and to promote self-disciplined and motivated personnel.

Identification and mobilization of community resources and organizations to assist in addressing safety and security concerns.

Development of honest, open, and effective communication between the police and the community to enhance the consultative roles of the police and the community in general.

Development of a Police Department Crime Prevention Officer to help form a closer relationship with the community.

Establishment of a Community Service Officer program under the guidance of the Ministries, to promote and maintain safety awareness through community outreach programs, especially with students clubs and organizations.