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Islamabad Capital Territory Police Service With Passion
Islamabad Capital Territory Police

Operations Division

Frontline Policing for a Safer Capital

Overview

The Operations Division is the frontline force of Islamabad Police, entrusted with maintaining public order and safeguarding the residents of the Capital. Through structured patrolling, targeted search operations, and intelligence-driven policing, the Division functions around the clock to keep Islamabad secure, disciplined, and crime-free.

Organized across five operational zones including City, Saddar, Industrial Area, Rural, and Soan zone and supported by a network of police stations under the command of dedicated Superintendents of Police, the Division ensures rapid, coordinated coverage of the entire Islamabad Capital Territory. Each zone functions as an integrated policing unit, combining preventive patrolling, community liaison, and emergency response under a unified operational command.

Performance Highlight

Performance Highlight — Heinous crimes across the Islamabad Capital Territory have declined by 35% compared to the previous year as a direct result of structured patrolling, intelligence driven deployment, and stronger community policing coordination.
35%
Reduction in Heinous Crimes

Mission & Approach

The Operations Division upholds the rule of law with due regard to human rights and human dignity, serving the people of Islamabad with honesty, efficiency, courtesy, and professionalism. Its approach rests on three pillars that guide day-to-day deployment across the Capital:

Preventive Policing

Visible, structured patrolling and checkpoint deployment designed to deter crime before it occurs, particularly across high-footfall commercial and diplomatic corridors.

Intelligence-Led Operations

Targeted search and combing operations informed by real-time intelligence sharing between zonal units and specialized branches.

Community Partnership

Active engagement with citizens through public conciliatory committees, neighborhood liaison, and rapid-response channels such as Rescue-15, strengthening trust between the police and the communities they serve.

Operational Zones & Coverage

The Division's jurisdiction is divided into five zones, each overseen by a dedicated Superintendent of Police and supporting operational teams. Together, these zones form the backbone of Islamabad's community-level policing infrastructure, ensuring that no sector of the Capital falls outside structured police coverage.
Zone Character & Coverage
City Zone Islamabad's central urban core which is home to key federal secretariats, diplomatic movement corridors, and dense commercial activity requiring constant vigilance.
Saddar Zone The Capital's principal commercial and diplomatic hub, encompassing high footfall markets, embassies, and sensitive protocol routes.
Industrial Area Manufacturing, trade, and warehousing zones where asset protection and labor force safety are operational priorities.
Rural Zone Peripheral and semi urban settlements on the Capital's outskirts, policed through mobile patrols and close community liaison.
Soan Zone Southern residential and rapidly developing sectors, reflecting Islamabad's expanding urban footprint.

How We Serve the Public

Preventing Crime

Regular patrols and intelligence-led operations help deter criminal activity before it occurs, reducing opportunities for crime across all five zones.

Rapid Emergency Response

Officers are rapidly deployed to handle incidents and emergencies as they arise, coordinated through Rescue-15 and zonal control rooms.

Maintaining Public Order

Addressing unlawful activity and ensuring peaceful, secure communities through visible presence at public gatherings and sensitive locations.

Investigative Support

Strengthening investigations through intelligence gathering, forensic coordination, and analysis in partnership with specialized units.

Working With the Community

The Operations Division encourages public participation in the fight against crime through citizen-facing platforms, including community liaison committees and human rights watch groups established at the zonal level. Residents in distress can reach police assistance at any hour through Rescue-15, the Division's round-the-clock emergency response service, which links directly into zonal control rooms for immediate dispatch. This collaborative model reflects Islamabad Police's broader commitment to a safe, secure, and public-friendly environment, In which citizens are treated as partners in maintaining the peace of the Capital, not merely as recipients of policing services.

Dedicated to Your Safety

Working around the clock to safeguard communities, our officers are trained to respond to a full range of threats — from street crime and public disturbances to organised criminal networks. The Operations Division remains committed to delivering honest, courageous, and professional service to the citizens of Islamabad.

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